Better Business Bureau

The Better Business Bureau (BBB) is an organization that is run privately, which was founded in 1912. The aim of the Better Business Bureauis not only the determination of the legitimacy of registered businesses within the United States and Canada, but also the protection of consumers with regard to business dealings with said businesses.

Better Business Bureau Services and Responsibilities
The Better Business Bureau mediatesthe lines of communication between consumers and businesses. The following are some examples of the most common claims and cases brought before the board of the Better Business Bureau:
Product Liability
Product liability is one of the claims investigated by the Better Business Bureau, which includes injuries and damage(s) sustained by the use of a specific product or service. The determinations and establishment of liability subsequent harm I not deemed by the Better Business Bureau, but by a court of law; however, the Better Business Bureau can provide documented customer complaints and accounts of the alleged product liability.
False Advertisement
False advertisement is a type of fraud in which the advertisement of a product or a service is purposefully misrepresents the intended usage, features, value, price, or qualities reflected in the advertisement. The Better Business Bureau investigates a wide range of false advertisement claims on an annual basis.
Consumer Fraud
Consumer fraud is the act of intentionally or unintentionally defrauding a consumer in order to increase sales and revenue. Although consumer fraud consists of false advertisement, there are a variety of additional avenues of consumer fraud, such as scams, schemes, and other financial theft.
Contacting the Better Business Bureau
The Better Bureau can be contacted through their website; there are a multitude of Better Business Bureau facilities that exist throughout the United States and Canada; individuals are encouraged to contact the Better Business Bureau located closest the business about which a claim is filed.

Assistance from the Better Business Bureau
The procedure utilized to determine liability and establish fault with regard to a business discrepancy differs on a case by case basis, including individual role(s), actions(s), and behavior(s) undertaken within the scope of the business dealing in question; the satisfaction of all required documentation prior to the filing aclaim with the Better Business Bureau should be completed to the fullest extent - in a detailed fashion. In the event that an individual experiences difficulty understanding the circumstances and procedures involved, they are encouraged to consult an attorney specializing in consumer law, consumer fraud, business law, employment law, and labor law.


Better Business Bureau Claims
In the event of a perceived business or commercial injustice, an individual is encouraged to obtain documentation reflecting the actions of all parties involved in the accident, documentation detailing the alleged indiscretion, and – if available – witness accounts and testimony. In the event in which an agreement cannot be reached between all involved parties, the case will be brought to trial before the applicable court; the Better Business bureau can be called to provide testimony and documented accounts in the event of a valid claim.